Case Studies

What would you do if your clinic staff had more hours in the day? For Seattle Reproductive Medicine (SRM), the answer is clear: provide a better, more personalized care experience and increase access to care.
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Woman-owned and Midwest-based, VIOS Fertility Institute has 10 locations in and around Chicago, Milwaukee and St. Louis, and is one of the fastest-growing fertility groups in the United States. VIOS’s mission is to help patients in this region find their way to fertility health and treatment with the highest chance of success by providing them with innovative, scientific, cutting-edge treatment options along with unparalleled patient experience.

The VIOS team approach includes the development of a customized plan for each fertility patient. As a part of that treatment plan, each patient is assigned eLearn modules and consent forms appropriate to their treatment. VIOS Director of Operations, Hannah Johnson, explains the impact of using EngagedMD’s eLearn and eSign throughout their 10 practice locations as a cost-efficient process that furthers their commitment to exceptional patient education and personalized care.
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CARE Fertility is a pioneer in fertility treatment and research, responsible for introducing over 40,000 babies to their forever families.

In response to the growing demand for personalized assisted conception, CARE has been consistently adding to its own family, with state-of-the-art clinics in eight major cities across the UK and Ireland, as well as a growing number of satellite clinics that provide patients with local access to consultations and treatment cycle monitoring.

In 2019, CARE’s leadership team committed itself to finding innovative ways they could standardize processes to deliver an exceptional patient experience across the entire clinic group, even in the face of such rapid growth. The informed consent process was one of their first priorities, which made EngagedMD an ideal match for CARE Fertility.
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