EngagedMD’s Commitment to Customers During COVID-19

Mar 25th, 2020| Taylor Stein By Taylor Stein

Dear Customers and Partners,

We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time of uncertainty and urgent new challenges. Our hearts and thoughts go out to each and every one of you.

You have our commitment to continue providing the products and services you and your patients depend on, now more than ever as the world necessitates remote interactions. You rely on us, as a critical component of your processes, to help power your livelihood, and we understand the responsibility that entails. Meeting that responsibility day in and day out, in any environment, is our primary focus.

 

We know that many of you are looking for new ways to serve your patients while practicing social distancing, and we have taken several actions to continue supporting you in the changing environment:

  • If you are looking to remotely consent a large group of patients regarding COVID19, please reach out to us and we can assist with batch contact to patients.
  • We are rapidly producing a consent-support video for COVID19. Please reach out to us if you would like this uploaded to your portal as soon as it becomes available. You can let us know by clicking here.
  • We are exploring the addition of an integrated tele-health solution to the EngagedMD platform, so that you can continue your patient interactions outside the office. If this would be helpful to you please let us know here.

 

Additionally, we are hard at work developing new resources and services to help you prepare for patients in the post-COVID19 era. If there is anything else you think we can help you with, please do not hesitate to let us know.

 

Please be safe and stay healthy.

Taylor Stein & Jeff Issner

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